Frequently Asked Questions

We are here to help you secure your orders and solve any problems that may arise.
Keep in mind everyone who signs up to Wacamba Shop gets exclusive offers, news and a 10% discount on your first purchase

Once your order is on its way, you'll receive a confirmation email with a tracking number. You can use this tracking number to keep an eye on the progress of your shipment.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we approved your return, please contact us at wacambashop@gmail.com

Yes, we do offer international shipping to select countries. Shipping times and fees may vary depending on your location.